FAQ for Trios Photo Booth Rental

PHOTO BOOTH RENTAL – FAQ

1. What is included in your photo booth rental package?

Our packages include everything you need for a fun and hassle-free experience:

  • High-Quality DSLR Camera – For clear, crisp images every time.
  • Professional Lighting – Ensures great images in any lighting condition.
  • Unlimited Photo Sessions – Guests can take as many pictures as they like during your event.
  • Customizable Images Strips – Personalize your templates with names, dates, or custom designs.
  • Props & Accessories – A variety of fun props to match the event theme.
  • Instant Prints – Guests can receive printed strips right away.
  • Online Gallery – A private gallery where you and your guests can view and download all pictures.

2. How far in advance should I book the photo booth?

To secure the best availability, we recommend booking your as soon as you have set the event date. Popular dates (such as holidays, weekends, and peak wedding seasons) can fill up quickly. We typically book 2-3 months in advance, but we always try to accommodate last-minute requests when possible.

3. Can I customize the backdrop for my event?

Absolutely! We offer a wide range of customizable backdrops for all types of events. Whether you want an elegant backdrop for a wedding or a fun themed backdrop for a birthday party, we have options to suit your needs. 

4. Do you provide an attendant for the photo booth?

Yes, our machine comes with a professional attendant who will be on-site to assist guests, ensure everything runs smoothly, and handle the setup and breakdown. You and your guests can enjoy the event without any worries!

With Saver’s Package, we leave the equipment with you!

5. How long can I rent the photo booth for?

Our photo booths are available for 2,3 or 4-hour rental packages, but you can choose longer durations if needed. For events that last longer, we offer additional hours at a reasonable rate.

6. Do you travel outside of Tri-cities for events?

Yes! We are proud to offer the services in Tri-cities as well as surrounding areas such as Hermiston, Umatilla, Sunnyside, Grand View and nearby areas. If the event is outside our service area, please contact us, and we’ll be happy to discuss travel arrangements and additional fees.

7. What types of events do you provide photo booth rentals for?

We offer the service for all types of events, including but not limited to:

  • Weddings – Create lasting memories with fun and candid shots.
  • Corporate Events – Add a touch of excitement with branded photo booths.
  • Anniversary & Birthday Parties – Celebrate with fun props and unique templates.
  • Quinceanera – Special birthday with fun props and elegant design templates.
  • School Dances & Proms – Capture all the fun with everyone.
  • Holiday Parties & Festivals – Make the seasonal events even more festive.

8. How do guests get their photos?

Guests will receive instant prints on-site, which they can take home right away. Additionally, they can share their photos digitally via text, email, or social media. After the event, all images will be available in an online gallery for easy downloading.

For Savers Package, the guest will get the digital copy of the photographs only.

9. What if we need to cancel or reschedule our booking?

We understand that plans change. If you need to cancel or reschedule, please notify us as soon as possible. Our cancellation policy allows for full refunds if canceled within 45 days of the event date. For rescheduling, we’ll work with you to find a new date, based on availability.

10. How much does it cost to rent a photo booth?

Our prices vary based on the duration, and any customization options you choose. To get an accurate quote, we recommend filling out our online booking form or contacting us directly about the event details.

11. What payment methods do you accept?

We accept both bank and card payments for your convenience and we accept cash for extensions only.

12. Do you follow tax rules?

Yes, we comply with all applicable tax regulations in our pricing and services.

13. How experienced is your team?

Our team has over 8 years of experience in type of business.

14. How do you communicate with clients regarding their needs?

We prioritize clear communication and work closely with you to understand and meet your specific needs for the event.

15. How do I get started with booking a photo booth rental?

You can get started by contacting us through our website, phone or by directly booking through our website, our booking system will automatically check if there is a free slot for your event. After that, we’ll discuss the event details and help you with your needs through calls or emails.

16. Do you have discounts and freebies?

Usually our promo section features discounted prices for the packages but we might give you more if your package is at a higher tier or bulk. Most of the freebies are free add-ons or travel fee if we both agreed.

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