Frequently Asked Questions

1. Where are you located?

We are located in the Tri-Cities, and we do the rental service by up to a 100-mile radius from the city center of Pasco.

2. Do you travel for events?

Yes, we do travel for events. Please note that a travel fee may apply depending on the distance.

3. Do you handle setup and breakdown?

Absolutely! Our team takes care of both setup and breakdown, so you can focus on enjoying your event.

4. What types of backdrops do you offer?

We offer a variety of backdrop options to suit your event theme. Contact us to see our selection!

5. Do you provide green screen options?

Yes, we offer a green screen option as well as three AI-generated backgrounds for you to choose from.

6. Can I customize the designs for my event?

Yes! We provide customizable design options to ensure that your photo booth fits seamlessly with your event’s theme.

7. What time do you set up for events?

We set up early to ensure everything is ready before your event starts.

8. How do you communicate with clients regarding their needs?

We prioritize clear communication and work closely with you to understand and meet your specific needs for the event.

9. What payment methods do you accept?

We accept both bank and card payments for your convenience and we accept cash for extensions only.

10. Do you follow tax rules?

Yes, we comply with all applicable tax regulations in our pricing and services.

11. What packages do you offer?

We offer various packages, including a digital package that allows you to receive your photos through a USB or online.

12. How experienced is your team?

Our team has over 8 years of experience in the photo booth rental business, ensuring high-quality service.

13. What kind of technology do you use?

We utilize high-quality, advanced technology to ensure that your photo booth experience is top-notch.

14. Can I see samples of your backdrops and designs?

Yes, we can provide samples of our backdrops and previous designs upon request.

15. How far in advance should I book your services?

We recommend booking as early as possible to secure your desired date, especially during peak seasons.

16. Do you provide props for the photo booth?

Yes, we offer a selection of fun props to enhance the photo booth experience for your guests.

17. Can guests access their photos immediately?

Yes, depending on the package you choose, guests can often access their photos right away during the event.

18. What is your cancellation policy?

Please refer to our booking agreement for details on our cancellation policy.

19. Are there any additional fees I should be aware of?

Additional fees may apply for travel, extra hours of service, or special customization requests. We will discuss all costs upfront.

20. How do I get started with booking a photo booth rental?

You can get started by contacting us through our website or phone. We'll discuss your event details and help you choose the best package for your needs!